Simple rules
Creating a Specialist Profile
To post a profile, all specialist data must be accurate.
To have your profile appear on the site, you must provide your real name and contact information. It is also very important to upload a real profile photo. This is necessary not only for the "cleanliness" of the site but also for potential clients and visitors of the Master site. We fight for and advocate for transparency of data on the site.
Creating a Company Profile
Companies must also provide real data, a logo, and an attractive description.
Attention! The site administration reserves the right not to allow the profile on the site if the data provided by the specialist or company is not accurate. In this case, the administrator will contact the profile author to clarify the information and/or ask to verify their identity.
Under what circumstances is a profile/review blocked?
- -Blocking a profile if the provided information is false or borrowed (surname, name, photos, examples of work, etc.) or does not correspond to the service provided by the specialist.
- -Blocking a profile if a different specialist arrives at the client's place instead of the one indicated in the profile. The profile can also be blocked based on reviews or other relevant materials.
- -Blocking a user if they send spam instead of reviews or intentionally leave negative reviews (unfair competition, hostile relationships, etc.).
- -Blocking all profiles of a private specialist/company if they are duplicated on the site.
- -Blocking a review if it is not genuine. We reserve the right to contact the review author for clarification.
Methods for verifying the accuracy of information posted on the site are not disclosed to users.
What should "services and prices" be like?
Services and prices must be up-to-date.
We urge specialists to provide the most accurate prices for their services. If the price largely depends on certain factors (complexity of work, materials used, etc.), indicate this in the comments to the service, and set an average price. This way, potential clients will better understand your range of services and pricing policy.
Note: the catalog features the most popular services. If you do not find the necessary service in the list, please contact us.
What should the profile photo be like?
The profile photo should be clear and belong to the person providing the service. It is prohibited to include a phone number or any other information in the profile photo. The photo should also not include third parties.
Did you fill out the "contacts" section correctly?
The phone number specified in the profile must match your contact phone number. It is forbidden to provide a phone number for communication through messenger apps if this number does not match the phone number in the "contacts" field.
Is it worth filling out "experience and education"?
Experience and education are not mandatory, but very important.
The more information a user receives about a specialist, the easier it will be to contact them. Provide details about your experience and/or education. This will greatly help in choosing your services.
What should examples of your work be like?
Examples of your work should be attractive.
When filling out the album with photos, choose those that demonstrate your skills and abilities. Show what you are proud of and what you understand 100%.
Why do you need reviews and ratings?
Reviews and ratings must be honest.
Do not be afraid of bad reviews, be afraid of having no reviews at all. According to statistics, people are more willing to order services from a specialist who has collected more reviews than from a specialist with fewer reviews, even if the latter has a higher rating. In other words, a specialist with a rating of 4 and 50 reviews is more trusted than a specialist with a rating of 5 and 2 reviews. Do not forget to remind your clients to leave a comment on your profile!
Recommendations for service clients
Leave reviews for specialists.
Reviews are an indispensable element of the recommendation service. It is always easier and more pleasant for us to choose something based on the reviews of ordinary people like you and me. Tell us if you are satisfied with the specialist and if you will use their services again. Help other people make a choice!
Report violations to the administration.
We strive to gather professionals in their field and specialists who provide quality services on the service pages. Do you doubt that someone on the site deserves this? Tell us about the problem you encountered as soon as possible to warn others about poor services. We believe that fraudsters and scammers have no place on our site.
Attention! Specialist who visits the client.
- If a profile is posted by an individual, the specialist indicated in the profile visits the client.
- If a profile is posted by a legal entity, the company sends one of its specialists to the client.
Help the service become better.
Master is a recommendation service about people and for people. Tell us what is good and what is bad. We are open to communication by email or phone.
Terms of Service
Confirmation of acceptance of the terms of service
The site, services, and content are provided to you on the condition that you accept the terms of this agreement without any changes. Accessing and visiting the site, registering an account on the site, and/or using the services under the "Terms and Conditions" constitute an agreement that is legally binding. If you do not accept the terms set forth in this document, do not use the site and the services provided through the site. By using the site, you confirm that you accept and comply with our "Terms and Conditions". Master may revise this document at any time by updating this page. We recommend that you periodically visit this page to read the "Terms and Conditions" as this document legally binds you. Continuing to use the services means accepting changes to this agreement.